Hi. I am working on a Dynamics CRM instance that appears to be missing Statuscode Value "1".
The default list should be as follows:
Entity, StateCode, Statuscode
Opportunity (opportunity) | 0 Open | 1 In Progress |
2 On Hold | ||
1 Won | 3 Won | |
2 Lost | 4 Canceled | |
5 Out-Sold |
Our list looks like this:
1 (MISSING)
2 On Hold
279640001 New
279640002 Appointment
279640012 Follow Up
279640003 Call Back
279640004 Call Back 6 Months
279640005 Signed Contract - Financing
279640006 Signed Contract - Cash
279640007 Install
279640008 Install Review
279640009 Second Look Program
The result, is that when a lead is converted to an opportunity, the system seems to be marking them as "2 - On Hold." How do I recreate a value for the missing statuscode = 1? Alternatively how do I reset the standard list (aside from starting with a new system altogether of course).