Hi,
Before starting this trial of Dynamics 365, I had one email account I used through hotmail (setup 5 years ago). I use the outlook desktop program for accessing my mail. After starting my trial of Dynamics 365, I downloaded the 'CRM for Outlook' which integrates Dynamics right into my desktop email program. However, I receive an message stating that my outlook email address doesn't match my Dynamics 365 email address.
I referenced this article (https://www.microsoft.com/en-US/dynamics/crm-customer-center/the-outlook-email-address-should-be-the-same-as-the-dynamics-365-email-address.aspx), but I'm not able to edit my primary email address as the only user.
Calling support was unsuccessful this morning. Looking for any help please.
To be clear, I want to use my hotmail account as the primary email and have that match my Dynamics 365.
Thanks,
Brady