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how to remove real-time workflow jobs that encounter errors crm 2016

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unable to delete the real-time workflow records which have encounter errors by using the three method below on CRM 2016 SP1 on promise.

Tried to clear the keep logs check box for the real-time workflow that encounter errors, did not work.

Tried to delete the faulty real-time workflow process from the system, did not remove the faulty records.

Tried to use advances search and delete the process sessions with status reason equals failed, did not work.

Any other suggestions?

Many thanks,

PJ


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