Hi Guys,
Wonder if anyone can help me with this query, I understand that as of CRM 2016 we cannot change fields to show a long date format, we are limited to dates appearing in short date format based on the users personal options. It appears the long date format is only used as tooltip text.
We have multiple users worldwide accessing our CRM system and the dates are always shown in the format relevant to the local user however, we have a situation where we send an email via a workflow which in the email body references a CRM datetime field, it appears it isnt possible to format the date in the workflow and as it cannot determine the user you are sending the email too the date appears to send in the format of the user who created the workflow.
I appreciate I can create a custom workflow to format the date approprtiately however, wondered if there is something obvious I am missing as it seems to be quite a simple ommision on Microsofts part from OOB functionality.