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Email Template for Custom Activity

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Hello everyone,

I have recently started to work with Microsoft Dynamics CRM.

My client required the possibility to send massive bulk mails from an external provider. Since I am working with the Online version of the CRM, as far as I understood, I do need to create a custom entity (lets call it "extEmail") unless I don't want to send the emails from the exchange email server (that would be crazy for the amount of email to send).

Doing so, how can I include an "Email Template" when I want to distribute my custom email activities?

I do apologize if turns out to be a silly question, but it is my first project with CRMs and Microsoft suites.

Thanks in advance for the kind reply

Andrea


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