We are having an Export to Excel issue after updating our CRM 2015 on-premises server install from 0.1 (7.0.1.129) to 0.2 (7.0.2.53).
When we export the following view from CRM to Excel the HTML tags in the description are no longer removed:
Marketing->Accounts-><Select Account>->Activities->Closed Activities.
When the report loads in CRM the Description is shown without HTML tags:
However when we select Export Activities->Static Worksheet (Page Only) or any other option, we receive this:
"<html xmlns:o=""urn:schemas-microsoft-com:office:office"" xmlns:w=""urn:schemas-microsoft-com:office:word"" xmlns:m=""schemas.microsoft.com/.../omml"" xmlns=""www.w3.org/.../REC-html40"">
<head>
<meta http-equiv=""Content-Type"" content=""text/html; charset=utf-8"">
<meta name=""Generator"" content=""Microsoft Word 15 (filtered medium)"">
<style><!--
/* Font Definitions */
@font-face
{font-family:STIXGeneral;
panose-1:31 0 35 52 30 0 35 1 28 0;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:""Segoe UI"";
panose-1:2 11 5 2 4 2 4 2 2 3;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:""Calibri"",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:""Segoe UI"",sans-serif;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:""Calibri"",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style>
</head>
<body lang=""EN-US"" link=""#0563C1"" vlink=""#954F72"">
<div class=""WordSection1"">
<p class=""MsoNormal"" style=""text-autospace:none""><span style=""font-size:8.5pt;font-family:"Segoe UI",sans-serif"">Hello,<o:p></o:p></span></p>
<p class=""MsoNormal"" style=""text-autospace:none""><span style=""font-size:8.5pt;font-family:"Segoe UI",sans-serif"">I am on PTO 10/31-11/4. I will have limited access to email.<o:p></o:p></span></p>
<p class=""MsoNormal"" style=""text-autospace:none""><span style=""font-size:8.5pt;font-family:"Segoe UI",sans-serif""><o:p> </o:p></span></p>
<p class=""MsoNormal"" style=""text-autospace:none""><span style=""font-size:8.5pt;font-family:"Segoe UI",sans-serif"">If you have an urgent matter, please contact <name removed>. Otherwise, I will respond when I am back.<o:p></o:p></span></p>
<p class=""MsoNormal"" style=""text-autospace:none""><span style=""font-size:8.5pt;font-family:"Segoe UI",sans-serif""> <o:p></o:p></span></p>
<p class=""MsoNormal"" style=""text-autospace:none""><span style=""font-size:8.5pt;font-family:"Segoe UI",sans-serif"">Thanks!<o:p></o:p></span></p>
<p class=""MsoNormal"" style=""text-autospace:none""><span style=""font-size:8.5pt;font-family:"Segoe UI",sans-serif"">Rachel<o:p></o:p></span></p>
</div>
</body>
</html>
"
Has anyone seen this issue and been able to resolve it?
I'm happy to post additional information as needed.
Thanks in advance!