I am brand new to Dynamics CRM/365. As such, I am progressing through a steep learning curve.
I'm trying to build a patient care management solution utilizing CRM as a platform. From an organization/person perspective, I need to track patients, providers, insurance plans. Can I use the built-in functionality for Account and Contact to track these different types? Would patients and providers both use the Contact entity? If I want to have the ability to have views and forms just for patients or just for providers, is this possible? I may be over-complicating things in my design, though I want to leverage as much built-in functionality as possible.