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HOw to use efficiently dashboard

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Dear all,

In my CRM I have tons of information like Oportunities, quotes, order, invoices,etc.

What I am struglong today is our to use dashboard efficiently with those data and which dashboard suites best to control my activities with précisions.

So far I have default CRM dashboard which gets display on home page but have no damned idea how to gets real information out of it. I can see for instance the Pipe in of opportunity which is not really relevant because sometime we build an opportunity but we know the project would be a cold projet so how to make those difference.

My goal would be to analyse the follwowing for instance :

- Possible income based on qualified opportunity

- Pecentage of won quote compare to lost or cancel quote which will give us an idea how we are able to win a quote ratio

- Total paied, pending, invoice

How can I build those dash board.

Which type of dashboard are you using for your own ?

please notre that we are a small company so structure is really simple

regards

serge


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