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Import Contacts and Accounts in CRM Online

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Hello everyone,

I am trying to import our contacts and accounts from CRM 2015 OnPrem to our CRM Online.  I exported the accounts view from 2015 into Excel.  When I attempt to import them into CRM Online, the Wizard never prompts me about mappings, it just brings me to My Imports where it shows that is completed but with no successes, partial failures or errors.  Is there some set up piece that got missed or is it permissions issue?  Also... since we are on GP, wouldn't there be a great integration piece of customers/accounts from GP to CRM?  Wouldn't that make sense to see this somewhere in CRM?


Much thanks in advanced.
Donald


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