Hello, I am going to be performing an upgrade of CRM 2011 with ADX 6 to CRM 2016 which I believe will require ADX to be upgraded to ADX 7 as 6 is not supported on 2016. Both are On-Premise.
Based on information on the website it sounds like the upgrade path looks something like this
- Upgrade CRM 2011 all the way to CRM 2016, still ADX 6
- Upgrade ADX 6 to ADX 7 as per standard upgrade steps.
I saw this thread where another user had to remove ADX completely from 2011 before upgrading CRM. community.adxstudio.com/.../c65315af-8402-e611-9406-000d3a10ca82
By default I am going to attempt the above upgrade path, and only resort to the second approach if necessary, but is there any official documentation on doing an upgrade like this? Does anyone know whether issues happen frequently enough that it's recommended to actually go with the second approach to begin with? Would like to know what other's experience with this process is for insight.