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Mail Merge not creating activities when using CRM web

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Hi All,

I recently notice that when completing Mail Merge using CRM Web, upon completing the Mail Merge there are no options that allows you to create this activity in CRM. I tested Mail Merge using CRM for Outlook and I do get the option but don’t see it when using CRM Web.

 

 

I am using CRM 2016, Service Pack 1 (OnPremise)

 

 

Thank You,


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