Hi. We are using CRM 2015 On-Premise, and I am attempting to load a substantial amount of users using the CRM "Data Management" --> "Imports" mechanism. I am trying to import using the "User" entity (aka "System User"). I have imported data to several other entities without issue. However, when I try using importing our user data, they are all failing with the following information:
Error Code: 0x80040359
Description: The Microsoft Dynamics CRM record could not be created.
More Information: An unexpected error occurred (<-- I know...gee, thanks for the details...right?)
What is very strange is that it does load the users -- even though it gives the error message. The concern, of course, when we do this for real in Production, is that some of these will actually have legitimate errors (since we are loading many users) -- and it will be impractical to determine which rows are true errors and which rows are like this situation, where the users were indeed loaded even though they all produced an error. Plus, even though the users are in the system, it just makes me uneasy that they are receiving this error.
Has anyone else encountered this behavior? Are there any suggestions on how to avoid it?
Thanks,
Kevin
P.S. If it matters at all, here is a list of columns that we are importing:
User Name
First Name
Last Name
Primary Email
Title
Main Phone
I also tried just using the first three (User Name, First Name, and Last Name), but I received the same error).