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Dynamics CRM Online Integrated Exchange On Premise

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Hi everyone,

WE have a problem where we have configured a CRM Online environment to an On Premise Exchange environment and all of the users are working (enabled and test and verified passed) except the Domain Admin user in Exchange which is failing with the following Alert in CRM when trying to test and enable:

>Error : System.Web.Services.Protocols.SoapException: The primary SMTP address must be specified when referencing a mailbox.

   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

   at System.Web.Services.Protocols.SoapHttpClientProtocol.EndInvoke(IAsyncResult asyncResult)

   at Microsoft.Crm.Asynchronous.EmailConnector.ExchangeServiceBinding.EndFindItem(IAsyncResult asyncResult)

   at Microsoft.Crm.Asynchronous.EmailConnector.FindItemsStep.EndCall()

   at Microsoft.Crm.Asynchronous.EmailConnector.ExchangeIncomingEmailProviderStep.EndOperation()

Anyone have any ideas?


Thanks,


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