Hello all,
We have a CRMOL customer with Yammer integrated. Turns out, Yammer is not suitable for them. But... We cannot disconnect Yammer and CRMOL (some of you may have seen previous posts from me about this!).
Can we create a backup of the CRMOL org, demote it to Sandbox, reset it, restore the backup, then promote to Production? Will this remove the integration with Yammer? Or would the integration with Yammer be "baked into" the backup?
We could, I suppose, export customizations and all data the old fashioned way. Just wondering if we can leverage the new backup/restore capabilities and still get rid of Yammer.
Thanks,