We would like to make the "Dispute Amount" field a required field.
If the dispute amount value does not meet the requirements of the Activity Type.
we would like to add logic to alert the creator of the CRM case through a pop up message
Example: An invoice challenge activity type must be greater than or equal to $50. If the value is not greater than or equal to $50, then the activity type would need to be an invoice write off.
The pop up message for either Activity Type (Invoice Challenge >= $50, Invoice Write Off <=$50) that does not meet the criteria would read (for dispute amounts that equal $50.00 should be able to be either an invoice challenge or an invoice write off and will not receive an error message
So to recap...if I enter an invoice challenge or invoice write off for $50.00 - I will not receive an error message by choosing either option
If I enter an invoice challenge for $49.99, I will receive a pop-up message
If I enter an invoice write off for $50.01, I will receive a pop-up message