Hi
I am trying to create views where the owner of the record is either a) a specific team, or b) member of a specific access team. I can't create an OR function for this as the system sees the OR when setting up the teams/team name request.
I need this so different levels of managers can view information on cases owned by both individual owners and team queues.
Any ideas aside from specifying each individual member which is difficult as setting up views for a lot of teams!