Hi everyone,
Stucked and really not understanding what's the problem....it will be very helpful if anyone can give me any idea:
My scenario:
I have created a workflow which send email to a lead when any lead is assigned to any salesperson.
salesperson have created their email templates and i have used those templates in workflow ...
Everything is working fine email is going from salesperson to lead ..its fine..
But the actual problem I am getting is that the email which is going from the salesperson to lead ,in the owner of the mail it gives my name....(instead of my name it should give the salesperson name) and it is looking like I have created a mail and I am sending on their behalf..
So, If anyone knows about it ..please give some idea ..might it will be helpful..
Thanks!