I have exported a Dynamic Worksheet from a system view in CRM by using EXPORT TO EXCEL --> Dynamic Worksheet from the available options. The workbook is saved to the local C:/ drive on my machine.
On selecting the Refresh from CRM option in the Data tab of the Ribbon, nothing happens - the data does not refresh. The Outlook for CRM add-in is installed on the machine and configured properly.
Upon selecting the Refresh All button adjacent, the following error message is written to the cells:
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The following KB article: https://support.microsoft.com/en-gb/kb/2556284, outlines a similar problem, with the exception that I do see the correct data on the file's first open. I can painfully work around the problem by using the advice outlined under the heading More Information.
Thank you in advance for any advice offered.