Hi,
1) I'm using CRM Online 2016 and I have a custom field in Contact entity with a running number in it. I'm using it as a criteria for duplicates.
2) However, when using 3rd party data import service, the CRM allows inserting a contact with duplicate value in this custom field.
3) When searching for these imported contacts and opening the newly imported contact I get a dialog telling me that "Duplicates have been found" and whether I should allow the new contact to be created.
I'd like the CRM to bluntly prevent creation of a contact that already exists in the CRM database based on the running number without any confirmations. (I'm using the same criteria for a custom Entity with similar custom field and it works great, but for Contacts it shows me the dialog. )
Is this possible?