We have recently implemented the outlook plug in for CRM to our citrix environment and every time we open outlook we get the below trace log. Can we ask if some one has seen this before and how to resolve
CrmTrace encountered an error. Additional Info:Error in LoadDeploymentSettings [Value cannot be null.
Parameter name: input], Stack Trace : at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
at System.Environment.get_StackTrace()
at Microsoft.Crm.CrmTraceSettings.Load(String traceDirectory)
at Microsoft.Crm.CrmTrace.get_RefreshTrace()
at Microsoft.Crm.CrmTrace.Write(Guid orgId, TraceCategory traceCategory, TraceLevel traceLevel, Int32 skipFrames, String format, Object[] args)
at Microsoft.Crm.CrmTrace.Verbose(String format, Object[] args)
at Microsoft.Crm.Application.Outlook.WebBrowserProtocol.WebBrowserVisitor.TraceVerbose(String message, Object[] arguments)
at Microsoft.Crm.Application.Outlook.WebBrowser.HtmlWindowExtensions.SetExpandoProperty(IHTMLWindow2 window, String property, Object value)
at Microsoft.Crm.Application.Outlook.WebBrowserProtocol.ScriptObjectManager.InjectScriptingObject(IHTMLWindow2 topWindow, String name, Object scriptingObject)
at Microsoft.Crm.Application.Outlook.WebBrowserProtocol.ScriptObjectManager.InjectScriptingObjects()
at Microsoft.Crm.Application.Outlook.WebBrowserProtocol.ScriptObjectManager.Ie_DownloadComplete()
at SHDocVw.DWebBrowserEvents2_SinkHelper.DownloadComplete()
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) (Reporting Process:IEXPLORE, AppDomain:C:\Program Files (x86)\Internet Explorer\)