Hi,
We are running Dynamics CRM 2015 On-Premise with the Outlook client for CRM on Outlook 2016 with our exchange server on-premise also on-premise.
When appointments are either created in CRM and synchronized to Outlook or vice versa, the reminder time ie 15mins before start doesnt seem to apply correctly. Instead we will get reminders days or even weeks ahead of time. These reminders cant be snoozed or dismissed as the next time CRM and Outlook synchronize it seems to forget what we selected and the reminder will pop up again which as per our settings is every 15mins.
Does anyone have any suggestions as to why this is happening?
Cheers
Scott