Hi ,
We have a CRM 365 (On-Premise). In this for contact entity i have one custom field which is of type option set. There is one plugin which gets triggered as soon as you save the contact and it will set the value as Yes/No. Now the problem is the value of this custom field either is not getting updated or it got reversed as soon as it get updated.
I tried to manually update the value for a particular record. Suppose the value for that particular contact was Yes initially. Then i changed the value to NO and saved it got updated. Now again i tried to update the value. I tried to update the value from NO to Yes and click save. When i again refresh the page after save completes the value revert back to NO.
Can anyone please suggest why it is happening and what can be the possible issue behind this? What can i do to fix this?