I'm logged into CRM as an Admin, and I would like to see all Cases that are in all queues. So i went into Queues and selected the View to "All Cases in Selected Queues" and then changed the below option to "All Queues" however the filters didnt return any records.
When I open the Advance Find, to query Queue items without any filter, it doesn't return any Case records, but does return Items.
There are many cases in respective Team's and User's Queues.
I'm I making any silly mistake?