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CRM Online 2016 Tracking Tokens

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I have set the Tracking token settings as below:

Prefix  : CRM

Deployment base tracking number  : 0

Number of digits for user numbers : 3 

Number of digits for incremental message counter : 9

Tracking token preview CRM:0001000000001

but CRM is generating (CRM:0000000000000001) for different emails related to different Cases, when any contact is replying on top of those emails then they are getting attached to wrong Cases.

how to fix this issue.


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