Hello,
I am using Dynamics 365 for outlook, with system admin,
once i click "Track" or "Set Regarding" from the outlook i can see that it is fully tracked or was set regarding (can see and click the regarding entity from the outlook.
When i try to allocate this email in the CRM i can't find it. not regarding to the account/contact and not at the CRM at all.
Attached a screenshot
Any idea?