Evening guys,
Just wanted to know if anyone is having the same problem as us. We're a large organisation that are in the early days of transitioning from SAP to MS Dynamics CRM. Very recently just deployed to PROD and Users are having problems copying and pasting from a Word Document into an Email Form within Dynamics Online. The paste function causes formatting issues by adding loads of spaces between paragraphs and it's terrible from a usability perspective.
Does anyone have experience dealing with a similar issue?
The reason our users can't draft emails from within Dynamics is because they use numerous Email Templates which are housed within a template library on a SharePoint site. I'm hoping we can find a quick workaround to resolve the copy/paste issue whilst devs finish working on some other critical bits.
Any advice would be much appreciated!
Kind regards
Arif