when you install MS Dynamics CRM for Outlook, we have made the setting in 2 machines and the same this connecting smoothly
put into another machine that is not in the field, but connects the network and seamlessly displays error message that can not connect
following error
17:41:02| Info| === Log do Assistente de Configuração do Microsoft Dynamics CRM para Outlook iniciado: 06/10/2016 17:41:02 ===
17:41:02|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
17:41:02| Info| Client Configuration Wizard Version : 8.0.0001.0079
17:41:02| Info| Client Configuration Wizard LanguageID : 1046
17:41:02|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
17:41:02| Info| Query all rows in profile table
17:41:02| Info| Outlook is initialized
17:41:02|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
17:41:02| Info| Client Configuration Wizard Running Mode : Normal
17:41:02| Info| Configuration file Type : OnPremise.
17:41:02|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
17:41:02|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
17:41:02|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
17:41:02| Info| Logon mapi store
17:41:02| Info| Logon admin service
17:41:02|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
17:41:02| Info| Query all rows in msg service table
17:41:02|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
17:41:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
17:41:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
17:41:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
17:41:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
17:41:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown
17:41:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer
17:41:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
17:41:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
17:41:03|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
17:41:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
17:41:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
17:41:03|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
17:41:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
17:41:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
17:41:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
17:41:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
17:41:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
17:41:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
17:41:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
17:41:08| Info| Current UTC date/time from windows time server on the internet: 10/06/2016 20:41:09
17:41:08| Info| Client UTC Date/Time: 10/06/2016 20:41:08
17:41:08| Info| Difference (in minutes) between client time and actual time: 0.00554028166666667
17:41:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
17:41:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
17:41:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
17:41:08| Info| Attempting {0} ({1}) org service connection.| AD, https
17:41:17| Info| Error connecting to URL: {0} Exception: {1}| internalcrm.prodatasystems.com.br/.../Organization.svc, Microsoft.Crm.CrmException: Authentication failed
em System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
em System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
em Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvider`1.SignIn(AuthUIMode uiMode, IClientOrganizationContext context, Control parentWindow, Boolean retryOnError)
em Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.LoadOrganizationsInternal(AuthUIMode uiMode, Control parentWindow)
em Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.InternalLoadOrganizations(DataCollection`1 orgs, AuthUIMode uiMode, Control parentWindow)
17:41:17| Error| Dynamic Help Link: go.microsoft.com/fwlink;lcid=416&cv=8.0.1.79&opsys=6.2.9200.0&client=Outlook&error=Microsoft.Crm.CrmException%3a80044311&method=MarshaledInvoke
17:57:24| Info| Error connecting to URL: {0} Exception: {1}| internalcrm.prodatasystems.com.br/.../Organization.svc, Microsoft.Crm.Outlook.ClientAuth.CrmClientAuthException: Authentication was canceled.
em System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
em System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
em Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvider`1.SignIn(AuthUIMode uiMode, IClientOrganizationContext context, Control parentWindow, Boolean retryOnError)
em Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.LoadOrganizationsInternal(AuthUIMode uiMode, Control parentWindow)
em Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.InternalLoadOrganizations(DataCollection`1 orgs, AuthUIMode uiMode, Control parentWindow)
17:57:24| Info| {0} ({1}) org service connection failed. Exception: {2}| AD, https, Authentication was canceled.
17:57:24| Info| Attempting {0} ({1}) org service connection.| IFD, https
17:57:32| Info| Error connecting to URL: {0} Exception: {1}| internalcrm.prodatasystems.com.br/.../Organization.svc, Microsoft.Crm.Outlook.ClientAuth.CrmClientAuthException: Authentication was canceled.
em System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
em System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
em Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvider`1.SignIn(AuthUIMode uiMode, IClientOrganizationContext context, Control parentWindow, Boolean retryOnError)
em Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.LoadOrganizationsInternal(AuthUIMode uiMode, Control parentWindow)
em Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.InternalLoadOrganizations(DataCollection`1 orgs, AuthUIMode uiMode, Control parentWindow)
17:57:32| Info| {0} ({1}) org service connection failed. Exception: {2}| IFD, https, Authentication was canceled.
17:57:32| Info| Attempting IFD discovery service connection.
17:57:38| Info| Error connecting to URL: {0} Exception: {1}| internalcrm.prodatasystems.com.br/.../Discovery.svc, Microsoft.Crm.Outlook.ClientAuth.CrmClientAuthException: Authentication was canceled.
em System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
em System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
em Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvider`1.SignIn(AuthUIMode uiMode, IClientOrganizationContext context, Control parentWindow, Boolean retryOnError)
em Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.LoadOrganizationsInternal(AuthUIMode uiMode, Control parentWindow)
em Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.InternalLoadOrganizations(DataCollection`1 orgs, AuthUIMode uiMode, Control parentWindow)
17:57:38| Error| Exception : Authentication was canceled. em Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.InternalLoadOrganizations(DataCollection`1 orgs, AuthUIMode uiMode, Control parentWindow)
em Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow)
em Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA, Boolean keepUrlIntact, String org)
em Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA)
em System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
em System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
18:00:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer
18:00:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown
18:00:49|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
18:00:49| Info| Exit code: Default
18:00:49|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
18:00:49| Info| === Log do Assistente de Configuração do Microsoft Dynamics CRM para Outlook interrompido: 06/10/2016 18:00:49 ===
18:04:43| Info| === Log do Assistente de Configuração do Microsoft Dynamics CRM para Outlook iniciado: 06/10/2016 18:04:43 ===
18:04:43|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
18:04:43| Info| Client Configuration Wizard Version : 8.0.0001.0079
18:04:43| Info| Client Configuration Wizard LanguageID : 1046
18:04:43|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
18:04:43| Info| Query all rows in profile table
18:04:43| Info| Outlook is initialized
18:04:43|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
18:04:43| Info| Client Configuration Wizard Running Mode : ReducedUI
18:04:43|Warning| Client configuration failed with the exception : Não é possível iniciar o Assistente de Configuração do Microsoft Dynamics CRM para Outlook, pois o arquivo de configuração D:\Microsoft Dynamics CRM\Default_Client_Config.xml não é válido. Contate o administrador do sistema. em Microsoft.Crm.Application.Outlook.Config.CommandLineArgs.ParseConfigFile(String configFileName, Deployments& deployments)
em Microsoft.Crm.Application.Outlook.Config.ClientConfig.AddDeployment_ReducedUI()
em Microsoft.Crm.Application.Outlook.Config.ClientConfig.Run(Boolean runInsideOutlook)
18:04:43| Info| Configuration file Type : OnPremise.
18:04:43|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
18:04:43|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
18:04:43| Info| Logon mapi store
18:04:43| Info| Logon admin service
18:04:43|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
18:04:43| Info| Query all rows in msg service table
18:04:43|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
18:04:43|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
18:04:43|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
18:04:43|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
18:04:43|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
18:04:43|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
18:04:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
18:04:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
18:04:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
18:04:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
18:04:50|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
18:04:50| Info| Exit code: Default
18:04:50|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
18:04:50| Info| === Log do Assistente de Configuração do Microsoft Dynamics CRM para Outlook interrompido: 06/10/2016 18:04:50 ===