Hi,
We have a 2011 on premise setup and when it was implemented the whole Service module was disabled as we didnt want to use it but has the sales and Marketing enabled. Now we are trying to show some FAQ and Manuals to our user base and found that it can be done using the KB article menu, but the Article menu is disable completely. we are not sure how to enable to Article entity alone, or can it be done like that. Please help.
Note: When i say Article is disabled, it means when i go to the Article entity the entity is completely grayed out.
Thanks