Hello,
Has anybody been successful with having the 'work order' entity usable within the Interactive Service Hub?
We've attempted to use this entity for dashboard workflow purposes however we continually are receiving errors within the form itself.
I'm including the error down below:
There was an error with this field's customized event.
Field: window
Event: command
Method: FieldOneSkyUtils.Form.EnableLegacyScheduleAssistantButton
Error: Cannot read property 'retrieveMultipleRecordsSync' of undefined
TypeError: Cannot read property 'retrieveMultipleRecordsSync' of undefined
at Object.GetFieldOneSettings (<anonymous>:1:2107)
at EnableLegacyScheduleAssistantButton (<anonymous>:1:22426)
at Mscrm.RunHandlerWithHandlerName (ah4rdev.crm.dynamics.com/.../ClientApiWrapper.js)
at Object.CustomScriptsFrameObjectSpec.invokeMethod (ah4rdev.crm.dynamics.com/.../Components.js)
at Object.CustomScriptsFrameObjectSpec.runHandlers (ah4rdev.crm.dynamics.com/.../Components.js)
at Object.CustomScriptsFrameObjectSpec.loadAndRun (ah4rdev.crm.dynamics.com/.../Components.js)
at ah4rdev.crm.dynamics.com/.../MicrosoftAjax.js
at Microsoft.Crm.Client.Core.ViewModels.CustomScriptsObjectViewModel.$2qX (ah4rdev.crm.dynamics.com/.../ishViewModelDependencies.js)
at Microsoft.Crm.Client.Core.ViewModels.CustomScriptsContainerViewModel.$260 (ah4rdev.crm.dynamics.com/.../ishViewModelDependencies.js)
at Microsoft.Crm.Client.Core.ViewModels.CustomScriptsContainerViewModel.$BT (ah4rdev.crm.dynamics.com/.../ishViewModelDependencies.js)
Event: command
Method: FieldOneSkyUtils.Form.EnableLegacyScheduleAssistantButton
Error: Cannot read property 'retrieveMultipleRecordsSync' of undefined
TypeError: Cannot read property 'retrieveMultipleRecordsSync' of undefined
at Object.GetFieldOneSettings (<anonymous>:1:2107)
at EnableLegacyScheduleAssistantButton (<anonymous>:1:22426)
at Mscrm.RunHandlerWithHandlerName (ah4rdev.crm.dynamics.com/.../ClientApiWrapper.js)
at Object.CustomScriptsFrameObjectSpec.invokeMethod (ah4rdev.crm.dynamics.com/.../Components.js)
at Object.CustomScriptsFrameObjectSpec.runHandlers (ah4rdev.crm.dynamics.com/.../Components.js)
at Object.CustomScriptsFrameObjectSpec.loadAndRun (ah4rdev.crm.dynamics.com/.../Components.js)
at ah4rdev.crm.dynamics.com/.../MicrosoftAjax.js
at Microsoft.Crm.Client.Core.ViewModels.CustomScriptsObjectViewModel.$2qX (ah4rdev.crm.dynamics.com/.../ishViewModelDependencies.js)
at Microsoft.Crm.Client.Core.ViewModels.CustomScriptsContainerViewModel.$260 (ah4rdev.crm.dynamics.com/.../ishViewModelDependencies.js)
at Microsoft.Crm.Client.Core.ViewModels.CustomScriptsContainerViewModel.$BT (ah4rdev.crm.dynamics.com/.../ishViewModelDependencies.js)