Hi folks,
Please look into this issue, I have defined the CRM/Outlook client and MS Office version, early response will be appreciated, thanks.
- CRM 2016 Version: 8.1.0.359 (Service Pack 1)
- Office Outlook Client for Dynamics CRM 2016 version 8.1.0.371 (CRM 2016 Service Pack 1 (Outlook Client only))
- Microsoft Office 2010 version 14.0.7188.5002
Scenario/Case
1. Open Outlook client -> Go to Account and open any account (or create new account)
2. After created account -> go to Notes -> Attached file and Save (any file .Docx, .Xlss, .Txt) à close the account
3. Open same account and go to Notes -> click on attached file name à it will open an dialog box
4. Here we received error see the following screenshot
It took long time to show message and prompt for download file