Hi
Not sure if anyone else uses CRM 2016 and SharePoint2013 both On-Premise Server to Server with OWA (WOPI) integration? The issue I will describe is rather strange but the documents Word, Excel and PowerPoint all seem to show in the CRM grid as having the same editurl as the first upload document under an account or any other entity. We verified that the documents are indeed on SharePoint are different, in fact opening the location and then selecting any of the documents they open fine in both OWA and the office application. But when trying to open them from CRM they always open the first document even if the selected document is Excel or Power Point the document that was first uploaded being a word document well we get that word document. The grid HTML is below and shows this is by design. Is this a serious BUGin CRM->SP on-premise integration or something I can configure differently?
#1 Document:
First document (absoluteurl): intranet.trapptechnology.com/.../Test Account1_3C2A4D755548E61180E30050569F48D9/CRM_CW_ETL.docx
editurl="intranet.trapptechnology.com/.../WopiFrame.aspx Account1_3C2A4D755548E61180E30050569F48D9/CRM_CW_ETL.docx&action=edit"
readurl="intranet.trapptechnology.com/.../WopiFrame.aspx Account1_3C2A4D755548E61180E30050569F48D9/CRM_CW_ETL.docx&action=view"
#2 Document
absoluteurl="intranet.trapptechnology.com/.../Test Account1_3C2A4D755548E61180E30050569F48D9/excel New 2.xlsx" editurl="https://intranet.trapptechnology.com/CRM/_layouts/15/WopiFrame.aspx?sourcedoc=/CRM/account/Test Account1_3C2A4D755548E61180E30050569F48D9/CRM_CW_ETL.docx&action=edit"
readurl="intranet.trapptechnology.com/.../WopiFrame.aspx Account1_3C2A4D755548E61180E30050569F48D9/CRM_CW_ETL.docx&action=view"
#3 Document
absoluteurl="intranet.trapptechnology.com/.../Test Account1_3C2A4D755548E61180E30050569F48D9/New Excel.xlsx"
editurl="intranet.trapptechnology.com/.../WopiFrame.aspx Account1_3C2A4D755548E61180E30050569F48D9/CRM_CW_ETL.docx&action=edit"
readurl="intranet.trapptechnology.com/.../WopiFrame.aspx Account1_3C2A4D755548E61180E30050569F48D9/CRM_CW_ETL.docx&action=view">
<tr class="ms-crm-List-Row-Lite" onmouseover="Mscrm.GridControl.mouseOver(this);" onmouseout="Mscrm.GridControl.mouseOut(this);" onclick="Mscrm.GridControlLite.SelectRow(this)" otypename="sharepointdocument" otype="9507" oid="{3D0A85E6-C17B-45D2-9DD7-5B0FECE58A62}" author="Bob Breton" filetype="docx" locationid="70eabcc9-7886-e611-80ef-0050569f7caf" absoluteurl="intranet.trapptechnology.com/.../Test Account1_3C2A4D755548E61180E30050569F48D9/CRM_CW_ETL.docx" iconclassname="officeIcon wordFile" ischeckedout="0" sharepointdocumentid="{3D0A85E6-C17B-45D2-9DD7-5B0FECE58A62}" sharepointmodifiedby="Bob Breton" documentid="11" sharepointcreatedon="2016-09-29T12:13:31" editurl="intranet.trapptechnology.com/.../WopiFrame.aspx;amp;action=edit"readurl="intranet.trapptechnology.com/.../WopiFrame.aspx;amp;action=view">
<tr class="ms-crm-List-Row-Lite" onmouseover="Mscrm.GridControl.mouseOver(this);" onmouseout="Mscrm.GridControl.mouseOut(this);" onclick="Mscrm.GridControlLite.SelectRow(this)" otypename="sharepointdocument" otype="9507" oid="{64E21F0C-5E69-4E68-A298-099F56E38A88}" author="Bob Breton" filetype="xlsx" locationid="70eabcc9-7886-e611-80ef-0050569f7caf" absoluteurl="intranet.trapptechnology.com/.../Test Account1_3C2A4D755548E61180E30050569F48D9/excel New 2.xlsx" iconclassname="officeIcon excelFile" ischeckedout="0" sharepointdocumentid="{64E21F0C-5E69-4E68-A298-099F56E38A88}" sharepointmodifiedby="Bob Breton" documentid="14" sharepointcreatedon="2016-09-29T12:18:18" editurl="intranet.trapptechnology.com/.../WopiFrame.aspx;amp;action=edit" readurl="intranet.trapptechnology.com/.../WopiFrame.aspx;amp;action=view">
<tr class="ms-crm-List-Row-Lite" onmouseover="Mscrm.GridControl.mouseOver(this);" onmouseout="Mscrm.GridControl.mouseOut(this);" onclick="Mscrm.GridControlLite.SelectRow(this)" otypename="sharepointdocument" otype="9507" oid="{4397D3B5-E6FA-4B84-9D7A-30F6AEA5B484}" author="Bob Breton" filetype="xlsx" locationid="70eabcc9-7886-e611-80ef-0050569f7caf" absoluteurl="intranet.trapptechnology.com/.../Test Account1_3C2A4D755548E61180E30050569F48D9/New Excel.xlsx" iconclassname="officeIcon excelFile" ischeckedout="0" sharepointdocumentid="{4397D3B5-E6FA-4B84-9D7A-30F6AEA5B484}" sharepointmodifiedby="Bob Breton" documentid="13" sharepointcreatedon="2016-09-29T12:15:01" editurl="intranet.trapptechnology.com/.../WopiFrame.aspx;amp;action=edit" readurl="intranet.trapptechnology.com/.../WopiFrame.aspx;amp;action=view">