Quantcast
Channel: Microsoft Dynamics CRM Forum - Recent Threads
Viewing all articles
Browse latest Browse all 46379

Re-Activating a Lead Shows Previous Activity Dates as Re-Open Date

$
0
0

Hello

Our telemarketing team are going through some old disqualified leads in our system and in some cases reactivating them so we can work on them again.

However the problem we are seeing is that all the dates on the previous activities, phone calls, emails, etc all show as the date that the lead was re-activated not date  when it actually took place.

Is there anyway to prevent the activity dates changing?

Thanks


Viewing all articles
Browse latest Browse all 46379

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>