I'm having a problem where a user had written a note on a meeting in CRM and it was sent back to Outlook and received by their customer. Is there a way to change this in CRM or Outlook. I went to personal settings and all of the arrows show data going both ways. Is there a way to change this so it only goes from Outlook to CRM and doesn't go back to Outlook or would I have to create a filter for each user's settings to avoid this problem?
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