Afternoon All,
We have a number of users who choose to be known by a different name to their legal name. For example, some prefer the use of their second name or a shortened version (e.g. Jim instead of James).
In active directory we have 'First Name' and 'Last Name' populated with their real names, but populate 'Display Name' with their preferred name e.g.
First Name: James
Last Name: Smith
Display Name: Jim Smith
Dynamics, however, is taking the first name and the surname from AD and using that as their display name.
Now I've completed the preamble :-) my question is this:
How do we change where Dynamics CRM Online gets the First Name / Last Name information from?
Many Thanks
Matt