Hi CRM folks, which CRM table stores the mapping of case state and status reason? I would like to retrieve all the status reason under the Active state. I don't see the mapping in the table FilteredStringMap. Please help. Thanks.
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Hi CRM folks, which CRM table stores the mapping of case state and status reason? I would like to retrieve all the status reason under the Active state. I don't see the mapping in the table FilteredStringMap. Please help. Thanks.