We have been installing the 2016 CRM plugin for outlook for 2 weeks without an issue. Today we come across an errors stating
Upgrade cannot proceed: Your version of Microsoft Dynamics CRM for Outlook isn’t supported for upgrading to CRM 2016 for Outlook. You must first upgrade CRM for Outlook to a version that is supported for upgrading to CRM 2016 for Outlook.
16:27:52| Info| === Setup bootstrap logging ended 9/26/2016 4:27:52 PM ===
But this user is using outlook 2013 as are most of the rest.. any ideas