User in CRM disabled after change of primary email

Hello,

in the Office65 admin Portal I had to change the Primary eMail address of a CRM User. Since that the user is disabled in CRM Online and the user cannot login anymore.

I tried to reassign the CRM licence in the Office Portal, but the user is still disabled. All other logins for OneDrive and SharePoint are working with the new primary email address without any problems.

Any advice?

Greetings from Munich,

Iwe Kardum