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Toolbar for "CCA web hosted application" type in Unified Service desk

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Hi Techies

Is it true that we can not place a toolbar button for "CCA Hosted application" type of Hosted controls in USD ? Or did I missed any thing in the configuration ? Struggling to place a button on one of the legacy client application which is hosted as a "CCA Hosted application" to initiate some automation.

Any one faced this issue earlier ? Is there any documentation that talks about this ? Please share your experiences on this..

regards

Srikanth


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