Hi,
We are looking for some solution, by which we can sync all exchange contacts and address books in crm. And any changes in exchange contacts and address books also get synced in specific time interval in crm.
Also, if there's any way that automatic case creation and update rule can create all contacts of an email. As by default it creates only sender contacts, other recipients which are in TO, or CC fields are not created.
Thanks
Dharmendra