Hi all,
I have multiple business units, Business Unit A, B and C and Multiple test users.
User CRMTEST 1 is belongs to Business Unit A and TEAM A
User CRMTEST 2 is belongs to Business Unit B and Team B
User CRMTEST 3 is belongs to Business Unit C.
I have created one workflow to share the records.
If owning user Business unit = Business Unit A then
I’m sharing the record and READ, WRITE, ASSIG privileges to Team B
If owning user Business unit = Business Unit B then
I’m sharing the record and READ, WRITE, ASSIG privileges to Team A
If owning user Business unit = Business Unit C then
I’m sharing the record and READ, WRITE, ASSIG privileges to Team A and Team B
I’m using Workflow Utilities Share inside the workflow.
I’m facing the issue not able to trigger the Workflow. WF scope is User level.
If the user is belongs to Admin Business unit I’m able to trigger the work flow.
If I’m creating the record by using the CRMTEST 1 and 2 Users workflow is not triggering.
Can someone help me on this where I’m doing mistake.
Thanks,