Hi, I am trying to tag all leads of my organisation (existing and new) to few campaigns that I created on CRM today under Campaigns - Marketing. I also went and created a new field "Campaign Source" on the lead form with the new created campaign lookup options.
Now I have 2 issues ,
1)I cant tag more than one campaign to a lead, it overwrites the previous campaign it was tagged to
2) I dont see the tagged lead numbers getting counted under the campaigns in Marketing.
How do I get to tag a lead to multiple campaign and generate reports on which campaign provided us with more new leads versus existing?
Sorry , I am new to MSDCRM and used Salesforce previously. This is how it worked in Salesforce , but I suppose CRM works differently. Need some urgent advice here. Thanks