I am working on an integration between CRM2016 online and Scribe Insight, and am having trouble with the email and phone information. The AX Jumpstart did not have any example of integration to email and phone information, which was my first clue that this would be a problem. The ContactPerson service includes the ContactInfoView, where the email information can be linked. I added a step to the BasicHttpBinding_ContactPersonsService_create_Add_ContactPersons_ContactPerson_Person_ContactInfoView and linked the Type = Phone, Locator= phone number, LocationName = "Phone Number" and IsPrimary = True. When I try the import, I receive the error "The field Type is blank or the relation record is missing". The import works as long as I don't add the step to bring in the phone.
Can anyone tell me what is up?