Hi,
any idea what could cause the following error:
[2017-05-18 08:12:18.077] Process:OUTLOOK |Organization:00000000-0000-0000-0000-000000000000 |Thread: 26 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | CrmArgumentException..ctor ilOffset = 0x12 at CrmArgumentException..ctor(String message) ilOffset = 0x12 at IdMappingTable.IsDeleted(String crmId) ilOffset = 0x12 at ThreadsSupport.ExecuteThreadProc(ThreadProc threadProc, IntPtr parameter) ilOffset = 0x0>Crm Exception: Message: Invalid CrmId, ErrorCode: -2147220989, InnerException: System.ArgumentException: Invalid CrmId [2017-05-18 08:12:18.145] Process:OUTLOOK |Organization:<our GUID>|Thread: 26 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | ThreadsSupport.ExecuteThreadProc ilOffset = 0x0 at ThreadsSupport.ExecuteThreadProc(ThreadProc threadProc, IntPtr parameter) ilOffset = 0x0>crm id :'', Error:Das ausgewählte Element kann nicht in Microsoft Dynamics CRM nachverfolgt werden. [2017-05-18 16:41:24.786] Process:OUTLOOK |Organization:<our GUID>| |Thread: 6(MSCRM:-NotificationManager.NotificationWatcherThreadProc) |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | NotificationManager.NotificationWatcherThreadProc ilOffset = 0xD9 at NotificationManager.NotificationWatcherThreadProc(Object locatorServiceContext) ilOffset = 0xD9 at ThreadHelper.ThreadStart_Context(Object state) ilOffset = 0x3B at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) ilOffset = 0x79 at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) ilOffset = 0x9 at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) ilOffset = 0x34 at ThreadHelper.ThreadStart(Object obj) ilOffset = 0x32>delegate Microsoft.Crm.Metadata.MetadataCache:SDKMessageUpdateHandler for eventId netSdkMessageRequestUpdate threw an exception: System.NotSupportedException: Specified method is not supported. at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientDynamicMetadataCache.get_EdmModel() at Microsoft.Crm.Metadata.MetadataCache.SDKMessageUpdateHandler(NotificationEventArgs e) at Microsoft.Crm.NotificationManager.InvokeEventHandlers(INotificationsProvider currentProvider, NotificationEvent notification, List`1 eventHandlers) [2017-05-18 16:41:24.841] Process:OUTLOOK |Organization:<our GUID>| |Thread: 6(MSCRM:-NotificationManager.NotificationWatcherThreadProc) |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | NotificationManager.NotificationWatcherThreadProc ilOffset = 0xD9 at NotificationManager.NotificationWatcherThreadProc(Object locatorServiceContext) ilOffset = 0xD9 at ThreadHelper.ThreadStart_Context(Object state) ilOffset = 0x3B at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) ilOffset = 0x79 at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) ilOffset = 0x9 at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) ilOffset = 0x34 at ThreadHelper.ThreadStart(Object obj) ilOffset = 0x32>delegate Microsoft.Crm.Metadata.MetadataCache:SDKMessageUpdateHandler for eventId netSdkMessageRequestUpdate threw an exception: System.NotSupportedException: Specified method is not supported. at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientDynamicMetadataCache.get_EdmModel() at Microsoft.Crm.Metadata.MetadataCache.SDKMessageUpdateHandler(NotificationEventArgs e) at Microsoft.Crm.NotificationManager.InvokeEventHandlers(INotificationsProvider currentProvider, NotificationEvent notification, List`1 eventHandlers)
Whenever user opens the CRM for Outlook Client he gets an error message, that some appointment can't be tracked. Altough he never clicked the track button.
CRMVersion: 8.1.0.371
thx in advance
Thomas