Hi,
All the workflows created by users were working fine before. Suddenly everything started to hang with Status : "Waiting for resources"
I went through a similar forum https://community.dynamics.com/crm/f/117/t/161969 in MS Dynamics community and tried those steps.
But nothing worked
I restarted Microsoft Dynamics CRM Asynchronous Processing service. Restarted CRM and SQL server after that. Checked for the state of all the CRM services. Everything seems to be in running state.
From Event viewer, I have pasted the below event log:
" Host JJHCRM03: A Microsoft Dynamics CRM Asynchronous Processing Service operation of type 10 has been suspended
Organization ID: 7046b5d1-7916-e411-b2e4-00155d050400
Organization Unique Name: ValueLicensing
Error code: 80044151
Error description: Workflow suspended temporarily due to error: Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: SQL timeout expired.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147204783</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>SQL timeout expired.</Message>
<Timestamp>2016-09-05T12:35:30.7948855Z</Timestamp>
<InnerFault>
<ErrorCode>-2147204783</ErrorCode>
<ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>SQL timeout expired.</Message>
<Timestamp>2016-09-05T12:35:30.7948855Z</Timestamp>
<InnerFault>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d4p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.Data.SqlClient.SqlException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #01AD9A0E</Message>
<Timestamp>2016-09-05T12:35:30.7948855Z</Timestamp>
<InnerFault>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d5p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.ComponentModel.Win32Exception: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #B2EBB08E</Message>
<Timestamp>2016-09-05T12:35:30.7948855Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<TraceText i:nil="true" />
</InnerFault>
<TraceText i:nil="true" />
</InnerFault>
<TraceText i:nil="true" />
</OrganizationServiceFault>
at Microsoft.Crm.Workflow.WorkflowContextBase.RetrievePrimaryEntity(EntityDependencyBase entityDependency)
at Microsoft.Crm.Workflow.WorkflowContextBase.RetrieveEntityInstances()
at Microsoft.Crm.Workflow.WorkflowInstanceEntityDictionarySurrogate.System.Runtime.Serialization.ISerializationSurrogate.SetObjectData(Object obj, SerializationInfo info, StreamingContext context, ISurrogateSelector selector)
at System.Runtime.Serialization.SurrogateDataContract.SerializationSurrogateSetObjectData(Object obj, SerializationInfo serInfo, StreamingContext context)
at System.Runtime.Serialization.SurrogateDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
at System.Runtime.Serialization.XmlObjectSerializerReadContextComplex.InternalDeserializeInSharedTypeMode(XmlReaderDelegator xmlReader, Int32 declaredTypeID, Type declaredType, String name, String ns)
at ReadLocationOfArrayOfKeyValueOfstringEntitygUGIFE1SuHEDJ7DjFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] )
at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
at System.Runtime.Serialization.XmlObjectSerializerReadContextComplex.InternalDeserializeInSharedTypeMode(XmlReaderDelegator xmlReader, Int32 declaredTypeID, Type declaredType, String name, String ns)
at ReadArrayOfLocationFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString , XmlDictionaryString , CollectionDataContract )
at System.Runtime.Serialization.CollectionDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
at System.Runtime.Serialization.XmlObjectSerializerReadContextComplex.InternalDeserializeInSharedTypeMode(XmlReaderDelegator xmlReader, Int32 declaredTypeID, Type declaredType, String name, String ns)
at ReadLocationEnvironmentFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] )
at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
at System.Runtime.Serialization.XmlObjectSerializerReadContextComplex.InternalDeserializeInSharedTypeMode(XmlReaderDelegator xmlReader, Int32 declaredTypeID, Type declaredType, String name, String ns)
at ReadActivityInstanceFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] )
at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
at System.Runtime.Serialization.XmlObjectSerializerReadContextComplex.InternalDeserializeInSharedTypeMode(XmlReaderDelegator xmlReader, Int32 declaredTypeID, Type declaredType, String name, String ns)
at ReadActivityInstanceMap.InstanceListFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] )
at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
at System.Runtime.Serialization.XmlObjectSerializerReadContextComplex.InternalDeserializeInSharedTypeMode(XmlReaderDelegator xmlReader, Int32 declaredTypeID, Type declaredType, String name, String ns)
at ReadArrayOfActivityInstanceMap.InstanceListFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString , XmlDictionaryString , CollectionDataContract )
at System.Runtime.Serialization.CollectionDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
at System.Runtime.Serialization.XmlObjectSerializerReadContextComplex.InternalDeserializeInSharedTypeMode(XmlReaderDelegator xmlReader, Int32 declaredTypeID, Type declaredType, String name, String ns)
at ReadInstanceMapFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] )
at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
at System.Runtime.Serialization.XmlObjectSerializerReadContextComplex.InternalDeserializeInSharedTypeMode(XmlReaderDelegator xmlReader, Int32 declaredTypeID, Type declaredType, String name, String ns)
at ReadExecutorFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] )
at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
at System.Runtime.Serialization.XmlObjectSerializerReadContextComplex.InternalDeserializeInSharedTypeMode(XmlReaderDelegator xmlReader, Int32 declaredTypeID, Type declaredType, String name, String ns)
at ReadKeyValuePairOfXNameanyTypenNMwwVNaFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] )
at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
at System.Runtime.Serialization.XmlObjectSerializerReadContextComplex.InternalDeserializeInSharedTypeMode(XmlReaderDelegator xmlReader, Int32 declaredTypeID, Type declaredType, String name, String ns)
at ReadArrayOfKeyValuePairOfXNameanyTypenNMwwVNaFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString , XmlDictionaryString , CollectionDataContract )
at System.Runtime.Serialization.CollectionDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
at System.Runtime.Serialization.XmlObjectSerializerReadContextComplex.InternalDeserializeInSharedTypeMode(XmlReaderDelegator xmlReader, Int32 declaredTypeID, Type declaredType, String name, String ns)
at System.Runtime.Serialization.XmlObjectSerializerReadContextComplex.InternalDeserialize(XmlReaderDelegator xmlReader, Type declaredType, String name, String ns)
at System.Runtime.Serialization.XmlObjectSerializerReadContext.ReadSerializationInfo(XmlReaderDelegator xmlReader, Type type)
at ReadArrayOfKeyValueOfXNameanyTypenNMwwVNaFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] )
at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
at System.Runtime.Serialization.XmlObjectSerializerReadContextComplex.InternalDeserializeInSharedTypeMode(XmlReaderDelegator xmlReader, Int32 declaredTypeID, Type declaredType, String name, String ns)
at ReadWorkflowPersistedStateFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] )
at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
at System.Runtime.Serialization.XmlObjectSerializerReadContextComplex.InternalDeserializeInSharedTypeMode(XmlReaderDelegator xmlReader, Int32 declaredTypeID, Type declaredType, String name, String ns)
at System.Runtime.Serialization.XmlObjectSerializerReadContextComplex.InternalDeserialize(XmlReaderDelegator xmlReader, Type declaredType, String name, String ns)
at System.Runtime.Serialization.NetDataContractSerializer.InternalReadObject(XmlReaderDelegator xmlReader, Boolean verifyObjectName)
at System.Runtime.Serialization.XmlObjectSerializer.ReadObjectHandleExceptions(XmlReaderDelegator reader, Boolean verifyObjectName, DataContractResolver dataContractResolver)
at System.Runtime.Serialization.NetDataContractSerializer.ReadObject(XmlReader reader)
at Microsoft.Crm.Workflow.WorkflowInstanceStore.set_WorkflowState(String value)
at Microsoft.Crm.Workflow.ActivityHost.StartWorkflowExecution(Activity workflow, ICommonWorkflowContext context)
at Microsoft.Crm.Workflow.ActivityHostBase.StartWorkflow(ICommonWorkflowContext context, Activity preLoadedActivity) "
Can someone help me on this
Thanks,
Sharmila