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Email Router Service failed to start , MS CRM 2013

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Hi Experts,

in one of my environment MS CRM 2013, the email router service stopped to restart.

so as per my past experience in MS CRM 2011 same issue and per MS article (https://support.microsoft.com/en-sg/kb/954522 and http://ms-crm-2011-beta.blogspot.sg/2015/02/the-microsoft-crm-email-router-service.html ) i did the same things and service was up and emails were able to send after that.

in MS Article it has been mentioned that it has been fixed in Update Roll up 13 for MS CRM 4.0 and also for MS CRM 2011. but as i am getting the same error, is there any article for MS CRM 2013?

Regards,

yes.sudhanshu


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